Villa Illiana

Location

Availability

Frequently Asked Questions

Q. What is the maximum capacity of your villas? A. Villa Illiana can accommodate up to 9 adults, plus 2 infants in cots.  Villa Maxim can accommodate up to 7 adults, plus 2 infants in cots.

Q. Where can I find prices? A. Both villas pages on Lanzahomes.com include a price section.  Prices are shown in Pounds Sterling but payment may be made in Euros or Pounds Sterling, via bank transfer to either English or Spanish bank account, via Paypal or by credit card via Paypal (you do not need to have a Paypal account to do this).

Q. How can I check availability on-line? A. For a number of excellent reasons, we do not show availability on line. Please contact us via email at info@lanzahomes.com, or by telephone Landline: +34 928 514966, Mobile: +34 681 117557 and we will let you know availability immediately.

Q. Once I decide on a villa how do I complete my booking? A. Once you have shown interest in one of our villas and have been informed that it is available for your chosen dates, you will be sent our booking form along with our Terms & Conditions.  Should you wish to proceed with the booking, a 25% deposit is required to confirm booking, the balance being due 6 weeks before departure.  We will ask you to let us know which payment method you prefer and we will send you the relevant details.

Q. Is it possible to arrive and/or depart on any day of the week or do you have a set arrival-departure day? A. Both of our villas have flexible arrival and departure days, letting you arrive and depart on any day of the week and stay for periods of more than 7 or 14 nights (i.e. 9, 10 or 16, 17 nights etc.). This also means that you can take advantage of cheaper mid-week flights.

Q. Is it possible to book the villa for less than 7 days, eg long weekends? A. This is possible, although not in high season (Summer holidays, Christmas & New Year); the minimum is 4 days.

Q. When can I check in? A. Our normal check-in time is 4.00pm. However, if your flight arrives much earlier than this you are most welcome to come to the villa early and either leave your luggage and take yourselves out for lunch or, make yourselves at home and enjoy your welcome pack which includes a light snack whilst we carry on preparing the villa.  If we know you are going to arrive earlier than normal, we make preparing the kitchen and outside dining area our priority so that you can relax. Everyone is different, it is entirely up to you.

Q. What time do we have to vacate the property on our departure day? A. If we have new guests coming in on your departure day, we ask that you vacate the villa at 10am.  However, apart from Summer and Christmas holiday periods, we try not to have departures and arrivals on the same day, so we have more time for maintenance.  In the event there is a same day changeover, we try to make some kind of arrangement so that you do not have to drive around with your luggage if your departure is late afternoon or evening.

Q. Do you only arrange accommodation? A. No, we are also happy to arrange a series of extras for you including diving lessons, yoga classes, tennis lessons, speedboat and yacht hire and many other things. Please just let us know what you would like us to arrange at the time of booking.

Q. Is electricity included? A. Electricity is included

Q. Is gas included? A. Gas for cooking and hot water is included in the price of your rental. Q. Is water included?A. Yes, water is included in the rental price.

Travelling with Babies & Toddlers

Villa Illiana For those of you travelling with babies and toddlers we have tried to collect as many items as possible to make your packing, travelling and holiday as stress-free and as easy as possible.  All of  the following items are completely free of charge.  A little further down the page you will find some more useful information, so keep reading…

  • Wooden cots, plus linen & towels
  • Highchairs
  • Booster seat
  • Playpen/travel cot
  • Baby gates
  • Vibrating chair
  • Fold-up stroller
  • Potty
  • Step
  • Toilet trainer
  • Plastic cutlery, plates & beakers
  • Changing mat
  • Steriliser
  • Bottle warmer
  • Baby bath & toys
  • Microwave
  • Hand blender

Pool Area The swimming pool that is accessed by roman steps can be completely closed off by a large lockable door.  Next to the pool there is a large room which has a built in BBQ, fridge, sink and also now includes a full size table tennis table, a variety of pool toys and lilos etc; there is also a playpen/travel cot where babies can have an afternoon snooze, out of the sun, yet still be near the rest of the family.  Please find measurements of pool below; the depth of the shallow end is depth at the bottom of the steps.: The Villa The villa has a few steps.  There are two steps down into the split level lounge, a baby date is supplied for this area.  There is one long step in the hallway and a shallow step down into the Moroccan bedroom.  Another baby gate is supplied at the request of previous guests to use on the bedroom door when young children are sleeping.